The federal Consolidated Appropriations Act requires that health plans and insurers verify the demographic information for providers every 90 days. BCBSVT has been sending emails requesting this update/verification to providers this year; you may get similar requests from MVP, Cigna, or other health insurers–IT IS NOT SPAM.
If you are on the BCBSVT panel, you will get an email at the email address you gave BCBSVT at enrollment (or updated email address), and the email will be from firstname.lastname@example.org. Please check your spam/junk folder for these previous emails and designate that email address as legitimate or “not junk,” depending on your email service.
The email will contain a link to your practice information/provider(s) which will allow you to accept or change the reported data.
For questions about the process or any technical difficulties you have updating or approving your information, you can contact BCBSVT Provider Relations by email at email@example.com or phone them at (888) 449-0443, option 1.
If you have questions about the details related to your information, you will need to contact Provider Files either by email at firstname.lastname@example.org or phone them at (888) 449-0443, option 2.
If you don’t respond to the requests for updated information, you can be removed from the provider directory, and the IRS, HHS, and in some cases your patients can enforce these requirements (usually with a hefty monetary fine).