Continuing Education Policies

LIVE COURSES:

Prior to the date of the CE course:  You can cancel your registration for a particular in-person or live webinar event prior to the date of the course, subject to a $25.00 cancellation fee.  Alternatively, you can contact VPA to get a gift card code for the full value of the paid registration fee for a future event or swap your registration to another advertised event.  Contact VPA to get a gift card code or to swap the courses.

On or after the date of the CE course:  VPA is unable to offer refunds or gift card codes for cancellations on or after the date of the CE course.  If you are going to be unable to attend a course you’ve registered for, please let us know ahead of time.

PRE-RECORDED COURSES:

We are unable to offer refunds or gift card codes for pre-recorded courses that have been purchased.  If you believe exceptional and unusual circumstances warrant an exception to this policy, please contact VPA.

VPA is proud to be approved by the American Psychological Association and the National Board of Certified Counselors to sponsor continuing education programs.  In order to comply with the standards and requirements of those organizations, VPA cannot award partial or full credit to individuals who do not attend live events in their entirety.  Late arrival or entry, or early departure, from a live event (including live webinars) may result in your not receiving credit for the course.

Please do not schedule appointments, errands, or other obligations on the day of the event so that you can make sure you receive credit.

Although VPA strives to assure fair treatment for all participants and to anticipate problems before they occur, you may feel that your concerns or complaint has not been addressed.  You can file a grievance with VPA orally or in writing.

VPA is full committed to conducting all activities in strict conformance with the American Psychological Association’s Ethic Principles of Psycholotists.  VPA will comply with all legal and ethical guidelines for cnon-discrimination in promotional activities, program content, and in the treatment of CE partpcpaints.  The VPA executive director is responsible for complying with these standards.

1. All grievances and any steps taken to address grievances will be documented by VPA.
2. If the grievance concerns the content of a workshop or webinar, the VPA CE Copmmittee Chairperson will determine the final resolution to the grievance.
3.   If the VPA CE Committee Chairperson determines that any remediation or erecompense is due the participant, he or she will direct the executive director to either provide a cerdit for a subsequent CE offering or provide apartial or full refund of the CE fee already paid.  Actions involving a credit or a refund will require written documentation of the grievance for record-keeping purposes.  The aggreived individual need not sign the note.
4. If the grievance specifically concerns the actions of VPA, the VPA executive director, or the VPA CE Committee Chairperson, the VPA Board President will mediate and will be the final arbitrator, except in the event the VPA CE Committee Chairperson is also the VPA Board President, in which case the VPA Board Vice President will make the final determination of the resolution of the grievance.

All direvct correspondence regarding any grievance must be submitted to:

Vermont Psychological Association
ATTN:  CE Committee Chair
38 N. Main St., Box 127
Waterbury, VT  05676
vpaed@vermontpsych.org
(802) 229-5447